Know Before You Go

Up to 2 children 11 years old and younger stay free when occupying the parent or guardian's room, using existing bedding. No pets and no service animals are allowed at this property.

Age Restriction

Guests under the age of 18 can only check in with a parent or official guardian.

Check-In Instructions

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• This property accepts credit cards, debit cards, and cash
• This property uses solar energy, plus eco-friendly cleaning products
• Safety features at this property include a fire extinguisher, a security system, and a first aid kit
• This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Check-In Special Instructions

This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Fees

Optional

• Airport shuttle fee: MXN 800 per person (one-way)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.