Relax at the full-service spa, where you can enjoy massages. This hotel also features complimentary wireless internet access, concierge services, and babysitting (surcharge). Guests can catch a ride to nearby destinations on the area shuttle (surcharge).
Satisfy your appetite with Mexican cuisine at Ananda, a restaurant where you can enjoy drinks at the bar/lounge, take in the garden view, or dine alfresco. Dining is also available at the coffee shop/cafe. Continental breakfasts are available daily from 7:30 AM to 11:30 AM for a fee.
Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and multilingual staff. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
Make yourself at home in one of the 17 guestrooms. Your pillowtop bed comes with down comforters and premium bedding. Rooms have private balconies or patios. Complimentary wireless internet access is available to keep you connected. Bathrooms feature showers with rainfall showerheads and complimentary toiletries.
Located in Tulum (Tulum City Center), Una Vida is within a 10-minute drive of Tulum Mayan Ruins and Tulum National Park. This family-friendly hotel is 3.8 mi (6.1 km) from Tulum Beach and 11.8 mi (19.1 km) from Xel-Há Park.
Near Holistika Art Walk
English, Spanish
Carte Blanche, Visa, Diners Club, Debit cards, Discover, Cash, American Express, JCB International, Mastercard
Hotel PoliciesKnow Before You Go
Pool access available from 7:30 AM to 9:00 PM. Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section). Contactless check-in and contactless check-out are available.
Age Restriction
Guests under the age of 18 can only check in with a parent or official guardian.
Check-In Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards, debit cards, and cash
- Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
- This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Check-In Special Instructions
This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. The front desk is open daily from 7:00 AM - 11:00 PM. This property doesn't offer after-hours check-in. To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. The front desk is staffed during limited hours. Information provided by the property may be translated using automated translation tools.
Fees
Mandatory
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- Deposit: USD 60 per accommodation, per day
We have included all charges provided to us by the property.
Optional
- Fee for continental breakfast: approximately USD 30 for adults and USD 30 for children
- Airport shuttle fee: USD 130 per vehicle (one-way, maximum occupancy 5)
- Pet fee: USD 20 per accommodation, per night
- Service animals are exempt from fees
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
