Enjoy recreation amenities such as an outdoor pool or take in the view from a garden. This hotel also features complimentary wireless internet access, concierge services, and a reception hall.

Enjoy a meal at Carrillos, or stay in and take advantage of the hotel's room service. Wrap up your day with a drink at the bar/lounge.

Featured amenities include a 24-hour front desk, luggage storage, and a safe deposit box at the front desk.

Make yourself at home in one of the 43 guestrooms. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have bathtubs or showers and complimentary toiletries. Conveniences include phones, as well as safes and desks.

With a stay at Hotel Plaza Carrillo's in Cancun (Downtown Cancun), you'll be a 1-minute drive from Las Palapas Park and 6 minutes from Cancun Mall. This hotel is 4.7 mi (7.6 km) from Tortuga Beach and 6.6 mi (10.6 km) from Cancun Convention Center.

In Cancun (Downtown Cancun)

English, Spanish

Visa, Debit cards, Cash, American Express, Mastercard

Hotel Policies

Know Before You Go

Pool access available from 6:30 AM to 8:00 PM. No pets and no service animals are allowed at this property. Cashless payment methods are available for all transactions.

Age Restriction

Guests under the age of 18 can only check in with a parent or official guardian.

Check-In Instructions

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

Check-In Special Instructions

Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Amenities