Serenity Hotel Boutique by Alsol

Based on 123 reviews

Avenida 10 Con Avenida 40, Playa Del Carmen, QR 77720, MX

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ReservationDesk.com: 866-994-8087
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Serenity Hotel Boutique by Alsol

Based on 123 reviews

Avenida 10 Con Avenida 40, Playa Del Carmen, QR 77720, MX

See Map
ReservationDesk.com: 866-994-8087

Enjoy recreation amenities such as an outdoor pool or take in the view from a rooftop terrace. This hotel also features complimentary wireless internet access and concierge services. Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service (during limited hours). Relax with your favorite drink at the bar/lounge or the poolside bar. Featured amenities include multilingual staff, luggage storage, and an elevator. A shuttle from the hotel to the airport is provided for a surcharge (available 24 hours), and free self parking is available onsite. Make yourself at home in one of the 30 air-conditioned rooms featuring iPod docking stations and LCD televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with showers feature rainfall showerheads and complimentary toiletries. Conveniences include safes and ceiling fans, as well as phones with free local calls. Located in Playa del Carmen (Downtown Playa del Carmen), Serenity Hotel Boutique by Alsol is within a 10-minute walk of Mamitas Beach and Quinta Avenida. This hotel is 0.4 mi (0.7 km) from Playa del Carmen Main Beach and 1.6 mi (2.7 km) from Playa del Carmen Maritime Terminal. Near Playa del Carmen Main Beach English, Spanish Visa, Debit cards, Cash, American Express, Mastercard

Hotel Policies

Know Before You Go

There is limited hot water on site. Pool access available from 8:00 AM to 7:00 PM. Up to 2 children 5 years old and younger stay free, per registered adult, when occupying the parent or guardian's room, using existing bedding. Only registered guests are allowed in the guestrooms. The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation. Cashless payment methods are available for all transactions. Contactless check-out is available. This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Check-In Instructions

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards, debit cards, mobile payments, and cash
  • Cashless transactions are available
  • Long-term renters welcome
  • Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit

Check-In Special Instructions

This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation. The front desk is open daily from 7:00 AM - 11:00 PM. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. The front desk is staffed during limited hours. Information provided by the property may be translated using automated translation tools.

Fees

Mandatory

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: USD 3.42 per accommodation, per night

We have included all charges provided to us by the property.

Optional
  • Airport shuttle fee: USD 50 per person
  • Airport shuttle fee per child: USD 25 (from 6 to 12 years old)
  • Pet fee: USD 20 per pet, per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Age Restriction

Guests under the age of 18 can only check in with a parent or official guardian.

Amenities

Internet Access
Kitchen
Swimming Pool
Restaurant
Pets Allowed (conditions apply)
Room Service
Accessible
Meeting Facilities
Bar
Smoke free
Smoking Areas
Conference Center
Laundry Facilities
Airport shuttle

Rooms & Rates

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Enjoy recreation amenities such as an outdoor pool or take in the view from a rooftop terrace. This hotel also features complimentary wireless internet access and concierge services. Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service (during limited hours). Relax with your favorite drink at the bar/lounge or the poolside bar. Featured amenities include multilingual staff, luggage storage, and an elevator. A shuttle from the hotel to the airport is provided for a surcharge (available 24 hours), and free self parking is available onsite. Make yourself at home in one of the 30 air-conditioned rooms featuring iPod docking stations and LCD televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with showers feature rainfall showerheads and complimentary toiletries. Conveniences include safes and ceiling fans, as well as phones with free local calls. Located in Playa del Carmen (Downtown Playa del Carmen), Serenity Hotel Boutique by Alsol is within a 10-minute walk of Mamitas Beach and Quinta Avenida. This hotel is 0.4 mi (0.7 km) from Playa del Carmen Main Beach and 1.6 mi (2.7 km) from Playa del Carmen Maritime Terminal. Near Playa del Carmen Main Beach English, Spanish Visa, Debit cards, Cash, American Express, Mastercard

Hotel Policies

Know Before You Go

There is limited hot water on site. Pool access available from 8:00 AM to 7:00 PM. Up to 2 children 5 years old and younger stay free, per registered adult, when occupying the parent or guardian's room, using existing bedding. Only registered guests are allowed in the guestrooms. The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation. Cashless payment methods are available for all transactions. Contactless check-out is available. This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Check-In Instructions

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards, debit cards, mobile payments, and cash
  • Cashless transactions are available
  • Long-term renters welcome
  • Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit

Check-In Special Instructions

This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation. The front desk is open daily from 7:00 AM - 11:00 PM. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. The front desk is staffed during limited hours. Information provided by the property may be translated using automated translation tools.

Fees

Mandatory

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: USD 3.42 per accommodation, per night

We have included all charges provided to us by the property.

Optional
  • Airport shuttle fee: USD 50 per person
  • Airport shuttle fee per child: USD 25 (from 6 to 12 years old)
  • Pet fee: USD 20 per pet, per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Age Restriction

Guests under the age of 18 can only check in with a parent or official guardian.

Amenities

Internet Access
Kitchen
Swimming Pool
Restaurant
Pets Allowed (conditions apply)
Room Service
Accessible
Meeting Facilities
Bar
Smoke free
Smoking Areas
Conference Center
Laundry Facilities
Airport shuttle

Reviews

GREATAverage Rating
Based on 123 Verified User Reviews
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