Hotel Hacienda Del Caribe

Based on 358 reviews

Calle 2 Entre Avenidas 5a Y 10a, Playa Del Carmen, QR 77710, MX

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Hotel Hacienda Del Caribe

Based on 358 reviews

Calle 2 Entre Avenidas 5a Y 10a, Playa Del Carmen, QR 77710, MX

See Map

Be sure to enjoy recreational amenities including an outdoor pool and bicycles to rent. Additional features at this hotel include complimentary wireless internet access and concierge services. Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service (during limited hours). Unwind at the end of the day with a drink at the bar/lounge or the poolside bar. Featured amenities include express check-out, a 24-hour front desk, and luggage storage. A shuttle from the airport to the hotel is provided for a surcharge (available 24 hours). Stay in one of 34 guestrooms featuring plasma televisions. Cable television is provided for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include safes and coffee/tea makers, and housekeeping is provided daily. A stay at Hotel Hacienda Del Caribe places you in the heart of Playa del Carmen, steps from Quinta Avenida and Playa del Carmen Main Beach. This hotel is 0.2 mi (0.4 km) from Playa del Carmen Maritime Terminal and 0.8 mi (1.2 km) from Mamitas Beach. Near Quinta Avenida Portuguese, English, Italian, French, Spanish Visa, Debit cards, Cash, Mastercard

Hotel Policies

Know Before You Go

Pool access available from 8:00 AM to 9:00 PM. Children 7 years old and younger stay free when occupying the parent or guardian's room, using existing bedding. No pets and no service animals are allowed at this property. Construction is underway at a neighboring building and there may be noise disturbance from the construction work. Contactless check-out is available.

Check-In Instructions

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • Minimum Spring Break check-in age is 21 years old
  • This property accepts credit cards, debit cards, and cash
  • Safety features at this property include a fire extinguisher

Check-In Special Instructions

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. The front desk is open during the following times:
  • Monday - Sunday: 7:00 AM - 11:00 PM
Front desk staff will greet guests on arrival.

Fees

Mandatory
Optional
  • Airport shuttle fee: USD 80 per room
  • Airport shuttle fee per child: USD 25 (from 1 to 8 years old)
  • Early check-in fee: USD 20 (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Age Restriction

Guests under the age of 18 can only check in with a parent or official guardian.

Amenities

Internet Access
Swimming Pool
Spa
Restaurant
Room Service
Bar
Smoke free
Smoking Areas
24 hour
Airport shuttle

Rooms & Rates

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Be sure to enjoy recreational amenities including an outdoor pool and bicycles to rent. Additional features at this hotel include complimentary wireless internet access and concierge services. Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service (during limited hours). Unwind at the end of the day with a drink at the bar/lounge or the poolside bar. Featured amenities include express check-out, a 24-hour front desk, and luggage storage. A shuttle from the airport to the hotel is provided for a surcharge (available 24 hours). Stay in one of 34 guestrooms featuring plasma televisions. Cable television is provided for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include safes and coffee/tea makers, and housekeeping is provided daily. A stay at Hotel Hacienda Del Caribe places you in the heart of Playa del Carmen, steps from Quinta Avenida and Playa del Carmen Main Beach. This hotel is 0.2 mi (0.4 km) from Playa del Carmen Maritime Terminal and 0.8 mi (1.2 km) from Mamitas Beach. Near Quinta Avenida Portuguese, English, Italian, French, Spanish Visa, Debit cards, Cash, Mastercard

Hotel Policies

Know Before You Go

Pool access available from 8:00 AM to 9:00 PM. Children 7 years old and younger stay free when occupying the parent or guardian's room, using existing bedding. No pets and no service animals are allowed at this property. Construction is underway at a neighboring building and there may be noise disturbance from the construction work. Contactless check-out is available.

Check-In Instructions

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • Minimum Spring Break check-in age is 21 years old
  • This property accepts credit cards, debit cards, and cash
  • Safety features at this property include a fire extinguisher

Check-In Special Instructions

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. The front desk is open during the following times:
  • Monday - Sunday: 7:00 AM - 11:00 PM
Front desk staff will greet guests on arrival.

Fees

Mandatory
Optional
  • Airport shuttle fee: USD 80 per room
  • Airport shuttle fee per child: USD 25 (from 1 to 8 years old)
  • Early check-in fee: USD 20 (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Age Restriction

Guests under the age of 18 can only check in with a parent or official guardian.

Amenities

Internet Access
Swimming Pool
Spa
Restaurant
Room Service
Bar
Smoke free
Smoking Areas
24 hour
Airport shuttle

Reviews

GOODAverage Rating
Based on 358 Verified User Reviews
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