Offering direct access to Xpu-Ha Beach, Hotel Esencia offers beautiful rooms and suites with terraces set amongst attractive gardens. It features a spa, 2 large outdoor swimming pools and an la carte restaurant. All air-conditioned accommodation has bright, attractive dcor. Each suite and room has a flat-screen TV and an iPod docking station. The Garden Restaurant serves a selection of regional and international cuisine. The hotel also offers Mexican cookery classes.
The Hotel Esencia is a hotel.
Hotel PoliciescontactlessCheckIn
Contactless check-in is available
contactlessCheckOut
Contactless check-out is available
airportShuttle
Yes! There is an airport shuttle.
isPetFriendly
PetFriendly
Age Restriction
Guests under the age of 18 can only check in with a parent or official guardian.
Check-In Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- Minimum Spring Break check-in age is 18 years old
- The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
- This property accepts credit cards, debit cards, and cash
- Cashless transactions are available
- This property uses a grey water recycling system and eco-friendly cleaning products
Check-In Special Instructions
This property offers transfers from the cruise terminal, ferry terminal, and airport (surcharges may apply). To arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation. The check-in location differs from the property location. Check-in location: [Casa Maya]. To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation. Guests will receive an email 72 hours before arrival with check-in instructions. Front desk staff will greet guests on arrival.
