Relax on the private beach or enjoy other recreational amenities such as an outdoor pool and a fitness center. This hotel also features complimentary wireless internet access, concierge services, and a banquet hall. Getting to the surf and sand is a breeze with the complimentary beach shuttle.
Enjoy a meal at Restaurante Aquamarina, or stay in and take advantage of the hotel's room service (during limited hours). Unwind at the end of the day with a drink at the bar/lounge or the poolside bar. Buffet breakfasts are available daily from 6:30 AM to 11 AM for a fee.
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. This hotel has 9 meeting rooms available for events. Self parking (subject to charges) is available onsite.
Make yourself at home in one of the 246 air-conditioned rooms featuring flat-screen televisions. Rooms have private balconies or patios. Cable television is provided for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers.
A stay at Krystal Urban Cancun & Beach Club places you in the heart of Cancun, just a 5-minute walk from Plaza Las Americas and within a 5-minute drive of Puerto Cancun Marina Town Center. This hotel is 8.1 mi (13 km) from La Isla Shopping Mall and 11.2 mi (18 km) from North Beach.
Near Plaza Las Americas
English, Spanish
Visa, Debit cards not accepted, Cash, American Express, Mastercard
Hotel PoliciesKnow Before You Go
Only registered guests are allowed in the guestrooms. Cashless payment methods are available for all transactions. Contactless check-in and contactless check-out are available.
Age Restriction
Guests under the age of 18 can only check in with a parent or official guardian.
Check-In Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards and cash
- Cashless transactions are available
- This property uses eco-friendly cleaning products
- Safety features at this property include a fire extinguisher, a smoke detector, and a security system
- This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Check-In Special Instructions
Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
Fees
Mandatory
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- A tax is imposed by the city: MXN 85.40 per accommodation, per night
We have included all charges provided to us by the property.
Optional
- Fee for buffet breakfast: approximately MXN 345 for adults and MXN 173 for children
- Uncovered self parking fee: MXN 30 per day
- Late check-out is available for a fee (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
