Relax at the full-service spa, where you can enjoy massages. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and gift shops/newsstands.

Enjoy a meal at Milam, or stay in and take advantage of the hotel's room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge. Continental breakfasts are available daily from 7:30 AM to 11:30 AM for a fee.

Featured amenities include dry cleaning/laundry services, multilingual staff, and luggage storage. Free self parking is available onsite.

Make yourself at home in one of the 30 air-conditioned rooms featuring private pools. Your pillowtop bed comes with down comforters and premium bedding. Complimentary wireless internet access is available to keep you connected. Conveniences include phones, as well as laptop-compatible safes and separate sitting areas.

Located in Tulum (Tulum City Center), Hotel Bardo is within a 10-minute drive of Tulum Mayan Ruins and Tulum National Park. This luxury hotel is 4 mi (6.4 km) from Tulum Beach and 5 mi (8 km) from Playa Paraiso.

In Tulum (Tulum City Center)

German, Portuguese, English, Italian, Spanish

Carte Blanche, Visa, Diners Club, Debit cards, Discover, Cash, American Express, JCB International, Mastercard

Hotel Policies

Know Before You Go

Reservations are required for massage services. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation. Children 18 years old and younger are not permitted at this property. Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section). Contactless check-in and contactless check-out are available.

Age Restriction

Guests under the age of 18 can only check in with a parent or official guardian.

Check-In Instructions

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Check-In Special Instructions

The front desk is open daily from 7:30 AM - 11:00 PM. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. The front desk is staffed during limited hours. Information provided by the property may be translated using automated translation tools.

Fees

Mandatory

You'll be asked to pay the following charges at the property. Fees may include applicable taxes: