Enjoy recreation amenities such as bicycles to rent or take in the view from a rooftop terrace. Additional features at this Mediterranean hotel include complimentary wireless internet access, concierge services, and an arcade/game room. Getting to the surf and sand is a breeze with the beach shuttle (surcharge).

Guests will find features like a virtual front desk.

Make yourself at home in one of the 9 air-conditioned rooms featuring Smart televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Bathrooms with showers are provided. Housekeeping is provided on request, and irons/ironing boards can be requested.

A stay at KASSIA TULUM places you in the heart of Tulum, within a 5-minute drive of Tulum National Park and Gran Cenote. This hotel is 2.3 mi (3.7 km) from Tulum Mayan Ruins and 3.4 mi (5.4 km) from Tulum Beach.

In Tulum (Tulum City Center)

English, Spanish

Visa, Debit cards not accepted, Cash, Mastercard

Hotel Policies

Know Before You Go

Cashless payment methods are available for all transactions. Contactless check-in and contactless check-out are available.

Age Restriction

Guests under the age of 18 can only check in with a parent or official guardian.

Check-In Instructions

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Check-In Special Instructions

There is no front desk at this property. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests will be asked to provide the property with a copy of their government-issued photo ID before arrival. If you are planning to arrive after 7:30 PM please contact the property in advance using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and an access code. Guests can access their accommodation through a private entrance. A virtual front desk provides assistance to guests. Information provided by the property may be translated using automated translation tools.

Fees

Mandatory

You'll be asked to pay the following charges at the property. Fees may include applicable taxes: