Know Before You Go

Reservations are required for massage services, spa treatments, and private bath/onsen. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation. One child 12 years old or younger stays free when occupying the parent or guardian's room, using existing bedding. Only registered guests are allowed in the guestrooms. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. Set meals are served in guestrooms only (no menus or public dining). Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device. Contactless check-in and contactless check-out are available. This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Age Restriction

Guests under the age of 18 can only check in with a parent or official guardian.

Check-In Instructions

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• This property accepts credit cards, debit cards, and cash
• Cashless transactions are available
• Onsite parties or group events are strictly prohibited
• Safety features at this property include a fire extinguisher and a first aid kit

Check-In Special Instructions

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. The front desk is open daily from 7:00 AM - 11:00 PM. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. The front desk is staffed during limited hours. Information provided by the property may be translated using automated translation tools.

Fees

Mandatory

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

• Deposit: USD 150 per accommodation, per stay

We have included all charges provided to us by the property.

Optional

• Airport shuttle fee: USD 40 per vehicle
• Uncovered self parking fee: USD 8 per day (in/out privileges)
• Early check-in is available for a fee (subject to availability)
• Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.